Thursday, July 18, 2013

Tough Mudder Part 2: The car woes. And other stuff.


The Erudite clan (mom, sister, and myself) were driving up to Tahoe so I could do the Tough Mudder and they could volunteer when, about 10 minutes from my hotel and on a downgrade on a busy road with cars going 55 MPH....I heard a couple of loud clunks and my car died on the road.  I immediately, and through the grace of God safely, managed to get it to the side of the road.

We then called a tow truck.  First complication was finding a rental car place that was open at 4 PM on a Saturday.  We had to get the car to Reno, which was not the closest or most convenient place.

And then, with AAA overburdened and with their computers down and communication incomplete, we had to wait 45 minutes for a tow truck.  It would have been two hours except for the part about three women with a dead car on the side of a busy road thing.  And I have to tell you, in that 45 minutes the sound of the cars passing about drove me to the edge.  It's odd.  When I was younger, I had no sensory issues.  I liked loud music on all the time, despised silence.  Now, I like it quiet.  I only like something playing in cars, when I am running, or when I am doing solo stuff around the house, and even then I prefer audiobooks now.  You can say well of course you are sensitive to auditory stimulation, that is very indicative of someone on the Autism Spectrum.  That logic fails though because this has been a fairly recent, within the past 5 years, change for me.  Maybe I am just getting old?

Anyway...back to my car.  Our amazing two truck driver arrived with the bad news that he couldn't fit three of us in his car (they were supposed to call to tell us, they didn't, ARG).  I said, I do understand that, what do we do?  And here is what he did, and I truly wish I had gotten his name so I could write a letter to go into her personnel file praising his his above and beyond service.  First, he got my car onto the truck and had the Erudite Sister ride in the car for the ten minute drive to the hotel where he dropped me off (I was a wreck, and I had TM the next day, I HAD to relax, and thank God my family got that).  THEN, he took them to the airport to get the rental car.  THEN he said to them just go to the hotel, give me the information and I will drop off the car at the Ford Dealership for me.

Above and beyond.  WAY above.  We were more grateful than I can express.

So on Sunday I did the Tough Mudder and the whole day was fantastic--I wrote a blog post on part of it and will write another one in the near future.  I knew I could do nothing about my car until Monday so I just put it out of my head and did Tough Mudder.  Which worked great.  Until Monday.

I get the call---it's the clutch, and it isn't under warranty.  I go through a series of phone calls and being insulted and back and forth and arguing (a 23 minute phone call.  Shudder. And I didn't give an inch) that a clutch that goes out under 100K isn't wear and tear but in fact defective and back and forth and back and forth....until I realize that my warranty isn't going to cover my clutch and no matter how unfair it was I wasn't going to win (never buy a used car or a warranty, everyone.  Lesson learned).  So how to get my car home?  Thanks to a suggestion from my cousin, I upgraded my AAA so I had 200 towing miles.  I then call today to arrange the tow, only to find out I have to be there.  So tomorrow, I head to Reno, thanks to a dear friend who is willing to go with me and provide a car as we don't trust any of the cars in our house over the mountains, just to call AAA and have them come and tow my car home.  This is after we drove to Reno yesterday JUST to return the rental car, a job we could have put off one more day if we had realized I would have to be there to sign off on the tow.  And this is after endless phone calls--and you all know I HATE the phone--and being treated like crap, and arguing, and...UGH.  It's been a heck of a week.

Though Antonio at Jones West Ford in Reno, NV? Made it easy for me as possible, and totally waived a lot of things he could have charged me for.  He has been sympathetic and helpful.  THANK YOU Antonio.  You are getting some cookies and brownies tomorrow.

And all this has just been to figure out how to get my car home.  Fixing it?  That's just going to have to be a problem for another day.

And in all of this, another problem is present. I can't talk about it, but let us just say that a person is treating is absolutely unfairly, illegally, cruelly, and hurtfully in such a way to totally screw us over and cause an enormous amount of emotional upheaval and financial distress.  It is in the hands of someone who knows more about this stuff than we do.  But still, I don't think it is going to end easily or well.


Here but for the grace of God we crawl along barely clinging on by our fingernails,


1 comment:

  1. All of that must’ve really drained you that day! It’s never a good thing to have your car die in the middle of nowhere. Anyway, what happened to your car after you went to the dealership? I hope you were able to have it fixed soon after. Take care!

    Cayla Maggio @ Nowthen Transmission